Onboarding Associate UK

PayFit is hiring!


Please apply here :

PayFit digitises and simplifies payroll management and HR processes for companies. Fast, intuitive and automated, the software-as-a-service solution enables employers to easily manage payroll on their own without any specific payroll knowledge and save valuable time and money. Employees have access to a dedicated online space for payslips, leave requests, expense report upload and HR data.
Our mission is to support the HR digital transformation of any business through a reliable SaaS solution offering a unique experience to its users. We're starting our expansion beyond France into Spain, Germany and the UK. This is a unique opportunity to build the smartest product possible with a massive reach across employees of thousands of European companies.
So far, 3,000 companies trust PayFit such as Big Mamma, Heetch, Nestor, Doctolib and Gameloft and we are now a team of 200 passionate PayFiters !

Job Description

PayFit is looking for its future Ops Associate!

Your role → You are in charge of setting up our new customers’ accounts.

Our Onboarding team has a central role here at Payfit within the “Growth Machine”. They make sure our customers have a smooth transition from their previous payroll system to PayFit, turning this often stressful time into a great experience. Working closely with our Sales and Customers teams, the Onboarding team considers each customers’ specific needs to configure their PayFit account and ensure we provide a turnkey solution. They are also responsible for the first payroll month, avoiding the potential bumps along this exciting ride.
Your position is cross-functional and will give you the opportunity to work with several different teams.

*Your mission

  • Gather and consolidate all the HR data sent by our new customers
  • Be proactive in client follow-up to ensure data transmission
  • Process, analyse and check the data through our Excel templates
  • Setup our new client’s account from A to Z
  • Communicate with pension schemes to setup social submissions
  • Check payslip consistency
  • Provide the customer with a reliable account and train him to use the tool
  • Implement new processes and tools to improve the team’s efficiency

Preferred Experience

  • You are highly motivated in joining a fast growing startup
  • You are rigorous and methodic enough to ensure our client a smooth onboarding
  • You master Excel and are proud of it!
  • You feel comfortable over the phone supporting clients remotely
  • You want to discover the PayFit rocket from the inside!


  • Working from our office in London
  • A very competitive salary + stock options
  • Very important responsibilities in the success of your country

Additional Information

  • Contract Type: Full-Time
  • Location: London, United Kingdom ()
  • Telecommuting Possible