This job has been tailored for you if... 🦄
It calls for a combination of analytical mindset, project management, self starting mode and strong ownership, and more specifically:
- experience with designing, implementing and managing customer channels or platforms (e.g. Client/Help Center, CRM, CMS, Chat(bot)s),
- strong project management skills with proven track record,
- obsession with customer experience, ideally in B2B SaaS environment,
- data-driven, you have strong analytical skills and ability to use analytical tools (e.g. Google Analytics, Looker, Hotjar) to run custom data analysis to follow-up initiatives impact,
- strong communication skills and ability to develop and sustain relationship with stakeholder from any hierarchical level, skills and geography,
- you are proactive and resilient with a problem-solving mindset,
- desire to join a fast-growing and intense journey.
We are meant to work together if... 👪
- you are a real team player who wants to build a big success story with us,
- you speak both French and English fluently and you want to work in an international and dynamic environment,
- you have strong interpersonal and communication skills,
- you want to learn, improve and gain responsibility.
What we offer ❤️
• An international and dynamic team with the opportunity to visit our different offices (Paris, Berlin, Barcelona, London, Milan)
• A work from anywhere policy to allow you flexibility in regards to where you want to work in one of our five countries (France, United Kingdom, Germany, Spain and Italy)
• 150 euros equipment budget to comfortably work from home
• A gym at our Paris office and a Gymlib membership with preferential rates
• Restaurant tickets card (Swile)
• 20 weeks of maternity leave supported by PayFit and 4 weeks of partner leave (Signed the Parental Act) and
• Health insurance (supported to 60% by PayFit)
• One day per year dedicated to volunteer for an association
• A fulfilling and inclusive workplace, offering equal opportunities for any minority, disability, gender identity and sexual orientation. Don’t forget: everyone fits at PayFit!